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You may return your NeuroTennis purchase for any reason within the following time frames:
To receive a full refund of your purchase price, excluding any shipping charges and non-refundable taxes, follow these three steps:
If your return does not meet any of these conditions, we may, in our discretion, refuse to accept it or charge you a restocking fee of up to 15% of the original price.
We offer a one-year limited product warranty on all products. If you reside in the European Economic Area (EEA), and you purchased your NeuroTennis product in the EEA, the warranty period is two years from the date of purchase. To view the complete set of warranty terms, including all limitations and exclusions, or to learn how to obtain warranty service, please see the Terms of Sale.
If you are unsatisfied with your purchase from the NeuroTennis Store for any reason, you are entitled to a full refund if you meet the conditions set forth below. Shipping and handling charges and taxes paid (such as state, customs, or VAT) are not refundable. To qualify for a refund, you must meet all the following conditions:
If your return fails to meet any of the above conditions, we may, in our discretion, refuse to accept it or charge you a restocking fee of up to 15% of the original price.